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Senior Experience Designer

PwC · Chicago, IL · posted 82 days ago

In short: Senior Experience Designer at PwC in Chicago, IL, posted 82 days ago.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

PwCemployer
Chicago, ILlocation
Design and UXsub-niche
82 days agoposted
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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-08-19

EmployerPwC
LocationChicago, Illinois
FieldMarketing, Media and Creative › Design and UX
LevelSenior Level
Source categoryDesign and UX
Posted2026-08-19 (82 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

The Opportunity

As a Senior Experience Designer, you will specialize in crafting exceptional customer and employee experiences by utilizing human-centered design principles. Your role will involve analyzing client needs, designing and implementing strategies, and collaborating with clients to create intuitive and engaging experiences that drive customer loyalty and employee engagement. Within our Commercial & Service Excellence practice, you will focus on enhancing user interactions across various touchpoints, developing user journeys, wireframes, prototypes, and visual designs.

As a Senior Associate, you will build meaningful client connections and learn how to manage and inspire others. You will navigate increasingly complex situations, growing your personal brand and deepening your technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality solutions. Embracing increased ambiguity, you will be comfortable when the path forward isn't clear, using these moments as opportunities to grow.

In this role, you will be at the forefront of experience design, working closely with clients to optimize interactions and deliver seamless experiences. Your work will be instrumental in shaping the future of customer and employee engagement, making a significant impact within the PwC framework.

Responsibilities

- Designing and implementing user-centered experience strategies to enhance customer and employee interactions
- Collaborating with clients to develop user journeys, wireframes, and prototypes that optimize touchpoints
- Utilizing design thinking and human-centered design principles to create intuitive and engaging experiences
- Conducting user research and usability testing to inform design decisions and improve user satisfaction
- Analyzing data to generate insights and recommendations for experience improvements
- Developing visual designs and interactive elements that align with brand recognition and customer experience strategies
- Leading the creation of digital customer experiences across various platforms, including mobile and web
- Applying industry trend analysis to stay current with emerging design practices and technologies
- Facilitating workshops and discussions to gather client requirements and feedback
- Mentoring junior team members in design methodologies and project execution

What You Must Have

- At least a Bachelor's degree
- At least 3 years of experience

What Sets You Apart

- Preference for at least one of the following fields of study: Business Administration/Management, Communications/Media, Computer Science/Information Systems, Design/Multimedia, Engineering
- Demonstrating proficiency in Experience Design and Human-Centered Design
- Utilizing Analytical Thinking and Data Analysis for strategic insights
- Excelling in Interactive Design and Prototyping for client solutions
- Applying Design Thinking to enhance Customer Experience (CX) Strategy
- Leveraging Mobile User Experience (UX) Design for innovative projects
- Conducting Usability Testing and User Research Design effectively

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Explore around this job

Field: Marketing, Media and Creative Sub-niche: Design and UX All jobs at PwC Jobs in Illinois Jobs in Chicago, IL Chicago city guide Illinois state guide Cook County economy

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About the role

This is a Senior Level role in the Marketing, Media and Creative field (Design and UX) at PwC. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Chicago, IL. Below is what the official statistics say about living and working there.

How Chicago compares. Among the 100 largest places in Illinois, Chicago is #1 by population, #96 for homeownership (#1 = highest), #87 for long commutes (#1 = fewest), #22 for remote work (#1 = most). Its county, Cook County, is #2 of 102 counties for average pay ($86,931).

The place in numbers

Chicago has 2,711,226 residents (ACS 2020–2024), about 21.4% of the population of Illinois. It covers 228 square miles of land, which works out to roughly 11,904 people per square mile. The median age is 35.8, 8% younger than the state median (35.8 against 39.0).

Housing

The median gross rent is $1,440 a month (rent plus utilities), 13% above the state median ($1,440 against $1,274). Over a year that is 22.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $334,100, which is 4.3 times the median household income ($77,902). 46.0% of households own their home, 31% below the state average (46.0% against 67.1%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Chicago-Naperville-Elgin, IL-IN metropolitan area has 4,513,280 jobs in the BLS wage survey, and the median pay across all occupations is $54,720 a year, 7% above the national median ($54,720 against $50,980). The biggest occupation groups are office and administrative support (488,940 jobs, median $48,840); transportation and material moving (484,580 jobs, median $45,920); management (404,010 jobs, median $131,890). The area is most specialised in management (1.2 times) and transportation and material moving (1.2 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($131,890) and legal ($112,440). In 2026M09 the unemployment rate of Cook County was 4.7%. 67.5% of residents aged 16 and over are in the labour force. The city lies in Cook County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 44.8% drive alone, 17.7% use public transit, 5.8% walk, 21.0% work from home. 27.5% of workers commute 45 minutes or more, 39% above the state average (27.5% against 19.7%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

44.3% of adults aged 25 and over hold a bachelor's degree or higher, 17% above the state share (44.3% against 37.9%). 20.9% of residents were born outside the United States, 42% above the state share (20.9% against 14.8%). The poverty rate is 16.8%, 43% above the state rate (16.8% against 11.8%).

Climate

The warmest month is Aug, averaging 73°F (22.6°C), and the coolest is Jan at 28°F (-2.5°C). About 981 mm (39 inches) of precipitation falls in a year; May is the wettest month (117 mm) and Jan the driest (48 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Cicero (4 miles, rent 20% lower); Berwyn (5 miles, rent 16% lower); Oak Park (6 miles, rent 11% higher); Burbank (8 miles, rent 12% lower). Rent differences are against Chicago; use the Compare tab to put any two cities side by side.

Full guide to Chicago →Illinois guideAll jobs in Chicago

Official links for Chicago

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Chicago, IL that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Chicago, IL0 mi$1,440$334,100$77,90227.5%n/aJobs
Cicero, IL4 mi$1,154$249,400$70,84220.3%n/a—
Berwyn, IL5 mi$1,215$299,800$78,40821.3%n/a—
Oak Park, IL6 mi$1,593$465,500$110,82028.9%n/a—
Burbank, IL8 mi$1,265$275,700$80,11626.7%n/a—
Elmwood Park, IL9 mi$1,334$339,300$91,95531.4%n/a—
Oak Lawn, IL9 mi$1,335$281,200$83,91127.4%n/a—
Melrose Park, IL10 mi$1,176$275,800$66,18916.8%n/a—
Elmhurst, IL14 mi$1,975$545,400$149,64424.5%n/a—
Skokie, IL14 mi$1,552$387,200$95,33721.0%n/a—
Evanston, IL14 mi$1,762$481,200$96,43421.6%n/a—
Park Ridge, IL15 mi$1,537$551,200$142,98622.2%n/a—
Niles, IL15 mi$1,336$358,700$75,27417.9%n/a—
Westmont, IL15 mi$1,533$379,100$88,09017.1%n/a—
Morton Grove, IL15 mi$2,164$389,100$111,11621.8%n/a—
Oak Forest, IL16 mi$1,328$255,100$91,99027.3%n/a—
Wilmette, IL17 mi$1,978$810,600$190,66232.6%n/a—
Lombard, IL17 mi$1,948$335,700$100,36216.2%n/a—
Downers Grove, IL18 mi$1,656$449,800$115,11420.8%n/a—
Des Plaines, IL18 mi$1,606$335,600$97,87518.6%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Marketing, Media and Creative, where your skills may carry over:

Marketing and advertising (369) Communications and PR (69) Content, editing and production (211)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Chicago, IL is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Chicago, IL0 mi2,711,226
Indianapolis, IN164 mi885,860
Columbus, OH277 mi914,802
Charlotte, NC589 mi903,844
Philadelphia, PA667 mi1,579,706
Oklahoma City, OK688 mi697,125
New York, NY718 mi8,483,844
Dallas, TX799 mi1,307,930
Fort Worth, TX820 mi963,194
Jacksonville, FL862 mi977,670
Denver, CO909 mi718,877
Houston, TX937 mi2,328,253
Austin, TX974 mi979,539
San Antonio, TX1,048 mi1,479,835
Phoenix, AZ1,445 mi1,642,323
San Diego, CA1,724 mi1,389,526
Seattle, WA1,732 mi754,195
Los Angeles, CA1,749 mi3,857,263
San Jose, CA1,832 mi990,138
San Francisco, CA1,885 mi830,235

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Arlington Heights, IL24 mi10
Deerfield, IL24 mi2
Hoffman Estates, IL28 mi2
Aurora, IL32 mi3
Wauwatosa, WI87 mi1
Holland, MI103 mi2
Kalamazoo, MI112 mi2

The employer

PwC is the employer in this listing. See all its open jobs here →

We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Senior Experience Designer job at PwC?

A senior level role in marketing, media and creative (design and ux) listed 82 days ago. The full description is on this page and on The Muse.

Where is this job?

Chicago, IL.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Chicago is $1,440 a month and median household income $77,902 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-08-19 (82 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse design and ux jobs in Illinois.

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