Jobs Private USA → Technology → Software engineering → Observability SRE Manager, Apple Services Engineering

Observability SRE Manager, Apple Services Engineering

Apple · Seattle, WA · posted 19 days ago

In short: Observability SRE Manager, Apple Services Engineering at Apple in Seattle, WA, posted 19 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

Appleemployer
Seattle, WAlocation
Software engineeringsub-niche
19 days agoposted
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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-20

EmployerApple
LocationSeattle, Washington
FieldTechnology › Software engineering
LevelSenior Level
Source categorySoftware Engineering
Posted2026-10-20 (19 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

People at Apple don't just build products, they craft the kind of experiences that have revolutionized entire industries. The diverse collection of our people and their ideas inspire innovation in everything we do. Imagine what you could do here!

Join Apple, and help us leave the world better than we found it.

The Apple Services Engineering (ASE) team builds and provides systems and infrastructure that fuel Apple's services (such as iCloud, iTunes, Siri, and Maps). We are the foundation on which Apple's software developers build the products that our customers love.

Apple's observability and monitoring platforms are the nervous system behind the reliability of Apple's cloud services, giving thousands of engineers the visibility they need to detect, diagnose, and resolve issues before they impact customers. Our cloud monitoring platform analyzes billions of metrics per minute and is the first place incident responders turn when something goes wrong, regardless of system scale or complexity.

We're looking for a senior SRE leader to own and evolve this platform: the metrics, logging, tracing, and alerting infrastructure that underpins operational excellence across Apple Services Engineering.

Description

You'll set technical direction for reliability and operational excellence while mentoring engineers, driving automation, and partnering closely with software, infrastructure, finance, and product teams to uphold the reliability of the platform whilst shipping improvements that matter at Apple scale.

This is a senior leadership position that defines where our observability platform reliability, scalability and performance goes next, how our SRE practice evolves, including how AI reshapes it, and how we build the team and partnerships to get there. You will lead engineers solving reliability and scale problems few organizations encounter, integrating monitoring seamlessly across disparate infrastructures, hardware, software, application, and network layers, at a scale built to reach every user on the planet. You'll build a team culture that makes SRE sustainable, rewarding, and central to how Apple ships services.

The successful candidate has a strong aptitude for both technical leadership and people management, with the ability to context-switch between strategic planning and tactical execution. You should be comfortable building and scaling teams, driving complex cross-functional initiatives, and thriving under pressure, while creating an inclusive, high-trust team culture where engineers do their best work.

We believe AI will fundamentally reshape how SRE is practiced, from anomaly detection and root-cause analysis to capacity planning and toil elimination, and we're looking for a leader who shares that conviction and can drive that transformation across the organization.

Responsibilities:

Technical & Operational Leadership

Own the reliability, availability, and performance of Apple's observability platform (metrics, logging, tracing, alerting) and the self-service capabilities built on top of it

Lead staging and production environments for the observability platform with the goal of maximizing availability

Ensure the platform accurately monitors the health of every application and piece of infrastructure across the Apple ecosystem, the "central nervous system" that other engineering teams and incident responders reach for first

Define and drive the strategic roadmap for observability infrastructure in partnership with SRE, engineering, and product stakeholders

Establish and refine SRE practices including SLOs, error budgets, capacity planning, scale testing, disaster recovery, and change management

Guide deep dives into systemic and latent reliability issues spanning the full stack (hardware, software, application, and network), partnering with software and systems engineers to drive fixes to resolution

Drive incident response, post-incident reviews, and systemic improvements that reduce operational toil

Champion automation to eliminate manual processes through tooling, self-service platforms, and APIs for internal customers

Manage on-call rotations and ensure sustainable, well-supported operational coverage

Drive standardization of monitoring and troubleshooting methodology across embedded SREs and services throughout the organization

Represent the SRE organization in design reviews and operational readiness exercises for new and existing services

Partner with software engineering and architecture teams to influence system design for reliability, scalability, and operability

Balance technical debt reduction with feature development to maintain platform health

AI & Modernization

Define and execute a clear AI strategy for the SRE organization, identifying high-impact opportunities where AI/ML tooling can reduce toil, accelerate root-cause analysis, and improve reliability outcomes

Drive adoption of AI-assisted tooling (copilots, intelligent runbooks, LLM-based diagnostics, anomaly detection) into day-to-day SRE workflows

Build a culture where engineers actively experiment with AI tools and modern approaches to solve operational problems

People Leadership & Org Building

Lead, grow, and mentor a team of Site Reliability Engineers, conducting regular 1:1s, performance reviews, and career development discussions

Hire and build out the SRE team, with a desire to develop engineers to meet both their career goals and the organization's goals

Build and scale a high-performing team through coaching, clear expectations, and psychological safety

Foster an inclusive team culture and mentor diverse talent

Champion engineering best practices for code quality, system design, and operational excellence across the broader organization

Cross-Functional & Executive Communication

Build strong partnerships across Apple, negotiating priorities and aligning on shared goals with an Apple-first mindset

Represent the SRE perspective in cross-functional planning, translating reliability requirements into architecture and investment decisions

Communicate effectively at the executive level, presenting strategy, trade-offs, and progress to senior leadership

Drive standardization and best practices across the observability and infrastructure landscape

Preferred Qualifications

Deep familiarity with the Prometheus ecosystem and cloud-native observability stacks (Thanos, Splunk, OpenTelemetry, or similar)

Experience with third-party cloud platforms (AWS, GCP, or Azure) and infrastructure as code (Terraform, Ansible)

Comfortable with open-source configuration management and orchestration tools (Helm, Puppet, Spinnaker)

Demonstrable knowledge of TCP/IP, HTTP, web application security, and multi-tier web application architectures

Experience running infrastructure as an internal managed service with defined SLAs

Familiarity with microservices architecture and container orchestration with Kubernetes at scale

Background in capacity planning, performance engineering, or infrastructure architecture

Track record of driving cultural and process transformation within SRE organizations

Experience building or deploying AI-powered operational tooling (AIOps, intelligent alerting, automated diagnostics)

Developing and delivering multi-mode communications tailored to the unique needs of different audiences

Anticipating and balancing the needs of multiple stakeholders

Making sense of complex, high-quantity, and sometimes contradictory information to solve problems effectively

Rebounding from setbacks and adversity when facing difficult situations

Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Minimum Qualifications

5+ years of engineering management experience leading SRE, infrastructure, or observability/monitoring teams

Experience hiring and leading engineers, with a desire to build, grow, and mentor a team

Deep understanding of observability systems and practices: metrics, logging, tracing, alerting, SLOs, error budgets, and fault analysis at scale

Strong systems background, comfortable troubleshooting across the full stack (network, OS, container runtime, application)

Experience operating large-scale, multi-tenant distributed systems in production, including Kubernetes environments

Practical, solid knowledge of shell/bash scripting and at least one higher-level production language (Python preferred; Go, Java, or Scala also valued)

Demonstrated experience applying AI/ML tooling or LLM-based solutions to improve SRE or infrastructure operations

Track record of building high-performing teams through coaching, clear expectations, and psychological safety

Demonstrated ability to drive cross-functional initiatives to completion and communicate at the executive level

Bachelor's or Master's degree in Computer Science, Engineering, or related field, or equivalent experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $225,600 and $338,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Explore around this job

Field: Technology Sub-niche: Software engineering All jobs at Apple Jobs in Washington Jobs in Seattle, WA Seattle city guide Washington state guide King County economy

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About the role

This is a Senior Level role in the Technology field (Software engineering) at Apple. Senior roles usually expect substantial experience, ownership of results and often the ability to guide others.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Seattle, WA. Below is what the official statistics say about living and working there.

How Seattle compares. Among the 80 largest places in Washington, Seattle is #1 by population, #76 for homeownership (#1 = highest), #8 for college degrees (#1 = most), #8 for remote work (#1 = most). Its county, King County, is #1 of 39 counties for average pay ($132,279).

The place in numbers

Seattle has 754,195 residents (ACS 2020–2024), about 9.6% of the population of Washington. It covers 84 square miles of land, which works out to roughly 8,979 people per square mile. The median age is 35.6, 7% younger than the state median (35.6 against 38.3).

Housing

The median gross rent is $2,030 a month (rent plus utilities), 15% above the state median ($2,030 against $1,760). Over a year that is 19.7% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $938,600, which is 7.6 times the median household income ($123,860); a ratio above 5 usually means buying is out of reach without savings or a second income. 43.7% of households own their home, 31% below the state average (43.7% against 63.8%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Seattle-Tacoma-Bellevue, WA metropolitan area has 2,086,210 jobs in the BLS wage survey, and the median pay across all occupations is $72,610 a year, 42% above the national median ($72,610 against $50,980). The biggest occupation groups are office and administrative support (212,900 jobs, median $59,660); business and financial operations (201,160 jobs, median $101,950); computer and mathematical (194,970 jobs, median $156,000). The area is most specialised in computer and mathematical (2.8 times) and architecture and engineering (1.4 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($168,110) and computer and mathematical ($156,000). In 2026M09 the unemployment rate of King County was 4.8%. 74.0% of residents aged 16 and over are in the labour force. The city lies in King County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 36.6% drive alone, 11.9% use public transit, 8.1% walk, 34.8% work from home. 13.9% of workers commute 45 minutes or more, 18% below the state average (13.9% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

68.5% of adults aged 25 and over hold a bachelor's degree or higher, 73% above the state share (68.5% against 39.6%). 20.1% of residents were born outside the United States, 31% above the state share (20.1% against 15.4%). The poverty rate is 9.9%, about the same as the state rate (9.9% against 9.9%).

Climate

The warmest month is Aug, averaging 65°F (18.3°C), and the coolest is Dec at 39°F (3.8°C). About 1,230 mm (48 inches) of precipitation falls in a year; Nov is the wettest month (188 mm) and Jul the driest (19 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Mercer Island (7 miles, rent 23% higher); Bainbridge Island (7 miles, rent 8% higher); Kirkland (9 miles, rent 18% higher); Bellevue (9 miles, rent 27% higher). Rent differences are against Seattle; use the Compare tab to put any two cities side by side.

Full guide to Seattle →Washington guideAll jobs in Seattle

Official links for Seattle

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Seattle, WA that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Seattle, WA0 mi$2,030$938,600$123,86013.9%n/aJobs
Mercer Island, WA7 mi$2,502$2,000,001$219,0698.7%n/a—
Bainbridge Island, WA7 mi$2,194$1,155,900$172,18837.2%n/a—
Kirkland, WA9 mi$2,401$1,115,400$150,41410.8%n/a—
Bellevue, WA9 mi$2,572$1,340,300$165,57611.1%n/aJobs
Shoreline, WA10 mi$1,985$811,100$112,75117.1%n/a—
Burien, WA10 mi$1,782$638,800$91,31815.5%n/a—
Kenmore, WA10 mi$1,949$920,800$139,76419.3%n/a—
Tukwila, WA10 mi$1,898$489,000$78,38114.6%n/a—
Redmond, WA12 mi$2,409$1,167,800$162,5609.8%n/aJobs
Renton, WA12 mi$1,998$672,600$100,43222.0%n/aJobs
Mountlake Terrace, WA12 mi$2,004$667,300$107,68717.8%n/a—
SeaTac, WA12 mi$1,660$519,700$81,10414.7%n/a—
Bothell, WA13 mi$2,346$925,100$140,42716.6%n/a—
Edmonds, WA13 mi$1,903$890,100$122,44916.7%n/a—
Bothell West, WA14 mi$2,511$824,900$153,44929.0%n/a—
Lynnwood, WA15 mi$1,742$686,900$77,70419.6%n/aJobs
Sammamish, WA15 mi$2,857$1,407,300$239,69018.2%n/a—
Issaquah, WA15 mi$2,590$963,000$154,66912.8%n/a—
Fairwood, WA15 mi$2,233$733,200$122,13428.0%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Technology, where your skills may carry over:

Cybersecurity (366) Data, analytics and AI (1991) Cloud, IT and infrastructure (504) Product management (412)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Seattle, WA is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Seattle, WA0 mi754,195
San Francisco, CA684 mi830,235
San Jose, CA714 mi990,138
Los Angeles, CA962 mi3,857,263
Denver, CO1,024 mi718,877
San Diego, CA1,059 mi1,389,526
Phoenix, AZ1,108 mi1,642,323
Oklahoma City, OK1,524 mi697,125
Fort Worth, TX1,658 mi963,194
Dallas, TX1,681 mi1,307,930
Chicago, IL1,732 mi2,711,226
Austin, TX1,769 mi979,539
San Antonio, TX1,784 mi1,479,835
Indianapolis, IN1,869 mi885,860
Houston, TX1,888 mi2,328,253
Columbus, OH2,009 mi914,802
Charlotte, NC2,283 mi903,844
Philadelphia, PA2,374 mi1,579,706
New York, NY2,407 mi8,483,844
Jacksonville, FL2,452 mi977,670

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Bellevue, WA9 mi75
Redmond, WA12 mi3
Lynnwood, WA15 mi3

The employer

Apple is the employer in this listing. See all its open jobs here →

Company description (from The Muse): Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

size: Large Size; industries: Consumer Goods & Services, Information Technology, Software, Technology; locations on The Muse: Cupertino, CA.

It is among the 200 largest US-headquartered employers in our list, with about 166,000 employees worldwide (year not stated). Company page with headquarters, state economy and official links →

Official links for Apple

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Observability SRE Manager, Apple Services Engineering job at Apple?

A senior level role in technology (software engineering) listed 19 days ago. The full description is on this page and on The Muse.

Where is this job?

Seattle, WA.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Seattle is $2,030 a month and median household income $123,860 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-20 (19 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse software engineering jobs in Washington.

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