Jobs Private USA → Sales and Customers → Customer success and service → Client Service Associate II

Client Service Associate II

JPMorgan Chase · New York, NY · posted 9 days ago

In short: Client Service Associate II at JPMorgan Chase in New York, NY, posted 9 days ago.

By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.

JPMorgan Chaseemployer
New York, NYlocation
Customer success and servicesub-niche
9 days agoposted
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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-30

EmployerJPMorgan Chase
LocationNew York, New York
FieldSales and Customers › Customer success and service
LevelMid Level
Source categoryBusiness Operations
Posted2026-10-30 (9 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Join our dynamic team as a Client Service Delivery Associate II and become a vital part of our mission to elevate client experiences.

As a Client Service Delivery Associate II within JPMorganChase, you will play a pivotal role in enhancing our client relationships by providing exceptional customer service and operational support. Your broad knowledge of banking principles and practices will be instrumental in addressing client inquiries, processing transactions, and troubleshooting complex issues. Your proficiency in strategic planning and change management will enable you to identify opportunities for improvement and drive initiatives that enhance service delivery. Your role will also involve liaising with various departments, ensuring compliance with technical standards and policies, and making decisions that have a direct impact on our departmental outcomes. Your ability to influence and manage internal stakeholders will be key in achieving our shared goals.

Job responsibilities


Required qualifications, capabilities and skills


Preferred qualifications, capabilities and skills



ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at JPMorgan Chase Jobs in New York Jobs in New York, NY New York city guide New York state guide Kings County economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Sales and Customers field (Customer success and service) at JPMorgan Chase. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in New York, NY. Below is what the official statistics say about living and working there.

How New York compares. Among the 120 largest places in New York, New York is #1 by population, #117 for homeownership (#1 = highest), #115 for long commutes (#1 = fewest), #31 for remote work (#1 = most). Its county, Kings County, is #38 of 62 counties for average pay ($59,980).

The place in numbers

New York has 8,483,844 residents (ACS 2020–2024), about 42.7% of the population of New York. It covers 300 square miles of land, which works out to roughly 28,236 people per square mile. The median age is 38.2, 4% younger than the state median (38.2 against 39.8).

Housing

The median gross rent is $1,821 a month (rent plus utilities), 12% above the state median ($1,821 against $1,621). Over a year that is 27.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $777,600, which is 9.7 times the median household income ($80,483); a ratio above 5 usually means buying is out of reach without savings or a second income. 32.8% of households own their home, 40% below the state average (32.8% against 54.4%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The New York-Newark-Jersey City, NY-NJ metropolitan area has 9,492,000 jobs in the BLS wage survey, and the median pay across all occupations is $61,430 a year, 20% above the national median ($61,430 against $50,980). The biggest occupation groups are office and administrative support (1,109,360 jobs, median $55,080); healthcare support (843,730 jobs, median $40,100); sales and related (751,110 jobs, median $47,540). The area is most specialised in healthcare support (1.8 times) and legal (1.7 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($171,990) and legal ($150,990). In 2026M09 the unemployment rate of Kings County was 5.3%. 63.1% of residents aged 16 and over are in the labour force. The city lies in Kings County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 21.6% drive alone, 44.0% use public transit, 9.2% walk, 16.9% work from home. 41.2% of workers commute 45 minutes or more, 50% above the state average (41.2% against 27.4%).

People and education

41.6% of adults aged 25 and over hold a bachelor's degree or higher, 4% above the state share (41.6% against 40.2%). 36.6% of residents were born outside the United States, 61% above the state share (36.6% against 22.8%). The poverty rate is 17.9%, 28% above the state rate (17.9% against 14.0%).

Climate

The warmest month is Jul, averaging 75°F (23.7°C), and the coolest is Jan at 34°F (1.1°C). About 1,313 mm (52 inches) of precipitation falls in a year; Dec is the wettest month (133 mm) and Feb the driest (95 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Hoboken (7 miles, rent 61% higher); Jersey City (7 miles, rent 10% higher); Union City (9 miles, rent 16% lower); Bayonne (9 miles, rent 8% lower). Rent differences are against New York; use the Compare tab to put any two cities side by side.

Full guide to New York →New York guideAll jobs in New York

Official links for New York

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of New York, NY that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
New York, NY0 mi$1,821$777,600$80,48341.2%n/aJobs
Hoboken, NJ7 mi$2,938$895,100$180,57938.7%n/a—
Jersey City, NJ7 mi$2,007$566,900$97,71036.0%n/aJobs
Union City, NJ9 mi$1,537$471,600$64,31027.9%n/a—
Bayonne, NJ9 mi$1,682$460,100$83,88731.0%n/a—
West New York, NJ9 mi$1,716$465,600$71,72930.6%n/a—
Secaucus, NJ11 mi$2,391$571,900$139,82133.9%n/aJobs
Cliffside Park, NJ11 mi$1,837$588,200$93,45233.1%n/a—
Edgewater, NJ11 mi$2,579$715,700$124,05043.6%n/a—
Fairview, NJ11 mi$1,694$511,400$63,60625.4%n/a—
Kearny, NJ11 mi$1,720$459,400$79,15426.6%n/a—
Woodmere, NY12 mi$2,720$975,400$172,53745.7%n/a—
North Valley Stream, NY12 mi$3,059$613,800$142,73336.1%n/a—
Valley Stream, NY12 mi$2,124$616,100$133,19034.5%n/a—
Elmont, NY12 mi$2,209$602,900$114,21735.9%n/a—
Harrison, NJ13 mi$2,226$505,800$93,01342.0%n/a—
Newark, NJ13 mi$1,392$373,700$52,06025.1%n/aJobs
North Arlington, NJ13 mi$1,738$474,500$94,20129.5%n/a—
Floral Park, NY13 mi$2,243$789,600$150,08432.3%n/a—
Fort Lee, NJ13 mi$2,270$448,000$107,27434.3%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:

Account management (316) Sales and business development (1467)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far New York, NY is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
New York, NY0 mi8,483,844
Philadelphia, PA77 mi1,579,706
Columbus, OH479 mi914,802
Charlotte, NC532 mi903,844
Indianapolis, IN646 mi885,860
Chicago, IL718 mi2,711,226
Jacksonville, FL834 mi977,670
Oklahoma City, OK1,327 mi697,125
Dallas, TX1,371 mi1,307,930
Fort Worth, TX1,401 mi963,194
Houston, TX1,419 mi2,328,253
Austin, TX1,512 mi979,539
San Antonio, TX1,583 mi1,479,835
Denver, CO1,625 mi718,877
Phoenix, AZ2,141 mi1,642,323
Seattle, WA2,407 mi754,195
San Diego, CA2,427 mi1,389,526
Los Angeles, CA2,459 mi3,857,263
San Jose, CA2,550 mi990,138
San Francisco, CA2,602 mi830,235

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Brooklyn, NY1 mi1
Jersey City, NJ7 mi108
Manhattan, NY8 mi3
Iselin, NJ21 mi2
Mahwah, NJ31 mi2
Deer Park, NY33 mi17
Darien, CT38 mi11
Lakewood, NJ42 mi2
Marlton, NJ74 mi13
Bethlehem, PA75 mi3
Fort Washington, PA75 mi2
Philadelphia, PA77 mi165
Atlantic City, NJ93 mi5
Wilmington, DE106 mi2
Newark, DE118 mi8

The employer

JPMorgan Chase is the employer in this listing. See all its open jobs here →

size: Large Size; industries: Financial Services; locations on The Muse: Manhattan, NY.

It is among the 200 largest US-headquartered employers in our list, with about 318,512 employees worldwide (2026). Company page with headquarters, state economy and official links →

Official links for JPMorgan Chase & Co.

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Client Service Associate II job at JPMorgan Chase?

A mid level role in sales and customers (customer success and service) listed 9 days ago. The full description is on this page and on The Muse.

Where is this job?

New York, NY.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in New York is $1,821 a month and median household income $80,483 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-30 (9 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in New York.

Sources and terms

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Sources

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