Customer Technology Advisor - Digital Workplace service

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-08-14

Job description

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role

As a technical sales professional, you will collaborate with Kyndryl Consult Partners and Account Management Partners to understand customers' business challenges and technical requirements, and develop and propose optimal solutions by leveraging Kyndryl's broad expertise, deep domain knowledge, and relevant certifications.

You will also demonstrate Kyndryl's differentiated value, credibility, and expertise through demos, presentations, and Proofs of Concept (PoCs), while supporting consulting, advisory, and architecture activities across Sales, Pre-Sales, and Delivery to contribute to successful opportunities as a trusted technical advisor to customers.

What you will do

• Lead technical and solution discussions with customers to clarify challenges and requirements

• Plan and deliver proposals, demos, presentations, PoCs, and prototypes aligned with customer needs

• Support opportunity creation, proposal development, and closing from a technical perspective

• Combine expertise across Kyndryl practices to create profitable cross-practice solutions

• Coordinate the pre-sales process, including quality checks, compliance reviews, and best-practice alignment

• Co-create optimal technical solutions with internal stakeholders, external stakeholders, and alliance partners

• Clearly explain technical value and business impact to customers and build trusted relationships

Who You Are

Required skills and experience

• Deep expertise in service offerings and technical solutions within the relevant practice area

• Experience translating advanced technical knowledge into practical customer insights and proposals

• Practical experience in consultative selling or pre-sales

• Knowledge or experience in one or more domains such as Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, or Security and Resiliency

• External certification or equivalent technical credibility in the relevant domain

• Strong customer-facing, communication, and collaboration skills

• Customer-success mindset with the ability to learn and grow independently

Preferred skills and experience

• Deep expertise in service offerings and technical solutions within the relevant practice area

• Experience translating advanced technical knowledge into practical customer insights and proposals

• Practical experience in consultative selling or pre-sales

• Knowledge or experience in one or more domains such as Application Data and AI, Cloud, Core Enterprise and zCloud, Digital Workplace, Network and Edge, or Security and Resiliency

• External certification or equivalent technical credibility in the relevant domain

• Strong customer-facing, communication, and collaboration skills

• Customer-success mindset with the ability to learn and grow independently

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.

What You Can Expect

Your career with us isn't just a job-it's an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health-because we know that when you feel your best, you do your best.

From your very first day, you'll dive into impactful work that powers the systems our customers rely on every day. You won't just contribute-you'll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We're here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you'll have everything you need to thrive and evolve. You'll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities-from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you'll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here-and we're committed to helping you do just that. Ready to make an impact? Join us and help shape what's next.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

Explore around this job

Field: Sales and Customers Sub-niche: Account management All jobs at Kyndryl

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About the role

This is a Mid Level role in the Sales and Customers field (Account management) at Kyndryl. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

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Customer success and service (302) Sales and business development (1467)

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The employer

Kyndryl is the employer in this listing. See all its open jobs here →

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FAQ

What is the Customer Technology Advisor - Digital Workplace service job at Kyndryl?

A mid level role in sales and customers (account management) listed 87 days ago. The full description is on this page and on The Muse.

Where is this job?

Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

See the state or country guide for rent, income and taxes.

How old is this listing?

It was posted on 2026-08-14 (87 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse account management jobs in the United States.

Sources and terms

• Job data: The Muse public API (listing dated 2026-08-14). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

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Sources

• BLS OEWS (wages and employment by occupation, May 2025)
• BLS Employment Projections 2025–35
• BLS Local Area Unemployment Statistics
• BLS JOLTS
• BLS State and Metro Area Employment
• Census Bureau American Community Survey (via Census Reporter)
• BEA GDP by state and Regional Price Parities
• IRS 2026 tax adjustments
• U.S. Department of Labor, minimum wage by state
• Tax Foundation state income tax rates 2026
• USAJOBS
• USCIS
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• NASA POWER climatology
• GeoNames / Census Gazetteer (coordinates)