IFS Training and Application Analyst EMEA

The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-11-05

Job description

We are seeking a detail-oriented, proactive professional to join our team to create and administer training artefacts for our global IFS Cloud platform using the cloud-based training application ClickLearn. This role will involve navigating IFS Cloud workflows to create, update and publish training material in multiple formats including live guidance for the continuous development and expansion of the IFS Cloud system. The role will also involve general administration of the ClickLearn system supporting other creators and users. Furthermore, it will support IFS Cloud continuous development by creating workflows eForms, quick reports and custom fields et cetera.

KEY RESPONSIBILITIES

Training & Change:

• Create manuals, process documentation, and training materials using ClickLearn.
• Support the development and delivery of role-specific training materials for end users.
• Provide ongoing support and coaching to users.
• Act as a change agent to promote system adoption and engagement.
• Support user acceptance testing (UAT) and manage configuration-related test cycles.

• Ensure data accuracy and consistency across Service Management modules.
• Support the development of dashboards, reports, and KPIs using SQL queries and Power BI.
• Analyse large data sets for quality and accuracy to support data migration from older systems.
• Basic data analysis to identify usage patterns and feedback to identify training or configuration gaps.

• Optimize workflows, business rules, SLAs, and field technician processes.
• Translate business requirements into functional system configurations in collaboration with IT and business teams.
• Create and maintain basic system data.

• Participate in platform upgrades, enhancements, and new module rollouts.
• Monitor system performance, troubleshoot issues, and coordinate with IFS support and external partners as needed.
• Stay current with IFS Cloud updates, features, and best practices.

• Bachelor's degree or equivalent experience in Business, Information Systems, Engineering, or related field (or equivalent experience)

• Using ClickLearn to create, update, and distribute learning and guidance materials in multiple formats (ideally from IFS Cloud).
• Maintenance and administration of the ClickLearn materials and users. (desired)
• Supporting the configuration and development of process flows in core business systems. Ideally IFS Cloud.

• Using ClickLearn to develop training and guidance materials in multiple formats
• Understanding of field service workflows, dispatching, and mobile operations (desirable).
• Understanding of data structures and data relationships.
• Proficient in Microsoft Office; experience with Power BI or other reporting tools.
• Proficient in written and spoken English.

• Strong communication, organizational, and stakeholder engagement skills.
• IFS Cloud certification or equivalent credentials.

• Global Service Team
• IT Integrations

• ClickLearn support
• IFS global support

Explore around this job

Field: Technology Sub-niche: Data, analytics and AI All jobs at Henry Schein

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About the role

This is a Mid Level role in the Technology field (Data, analytics and AI) at Henry Schein. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

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The employer

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FAQ

What is the IFS Training and Application Analyst EMEA job at Henry Schein?

A mid level role in technology (data, analytics and ai) listed 4 days ago. The full description is on this page and on The Muse.

Where is this job?

Remote / flexible (United States). A remote or flexible location is listed; confirm with the employer which states are accepted.

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How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

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How old is this listing?

It was posted on 2026-11-05 (4 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse data, analytics and ai jobs in the United States.

Sources and terms

• Job data: The Muse public API (listing dated 2026-11-05). The job disappears from this site when it disappears from the source.
• Wages and projections: BLS OEWS (May 2025) and Employment Projections 2025–35.
• City and county figures: Census Bureau ACS 2020–2024, BEA, BLS QCEW and LAUS, NASA POWER climatology; distances from Census Gazetteer coordinates.

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Sources

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• Census Bureau American Community Survey (via Census Reporter)
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