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Solution Architect - Customer Success

Apple · Austin, TX · posted 20 days ago

In short: Solution Architect - Customer Success at Apple in Austin, TX, posted 20 days ago.

By AtiveSite · Published 07/11/2026 · Updated 09/11/2026 · Every figure is linked to its source below.

Appleemployer
Austin, TXlocation
Customer success and servicesub-niche
20 days agoposted
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The job

LIVE Live feed (private-sector employer) Source: The Muse public API · Data: listed 2026-10-20

EmployerApple
LocationAustin, Texas
FieldSales and Customers › Customer success and service
LevelMid Level
Source categoryAccount Management
Posted2026-10-20 (20 days ago)
Work arrangementOn-site at the location listed
PayNot published in the source listing

Job description

Does shaping the future of Apple products and influencing how millions of customers experience innovation every day sound exciting?

We are the Hardware Engineering Ops ECAD Customer Success Team, and we work hand in hand with Apple's Engineers to help deliver the best products! We are responsible for training, educating and advancing the best CAD design environment for hardware design teams. We are seeking a highly motivated and experienced ECAD Workflow & Solutions Architect to be the strategic partner and technical expert for our hardware design community. This isn't just about support; it's about advancing hardware design at Apple, driving efficiency, innovation, and the seamless adoption of innovative technologies, including Artificial Intelligence and Machine Learning, across our ECAD workflows.

Come join our team!

Description

This position will focus on architecting, optimizing and advancing workflows for our electrical design teams. We are looking for someone who always strives to learn something new, is a self-starter who can work independently with high levels of success and is excited about solving new challenging problems with innovative solutions.

Responsibilities:

Act as a primary point of contact and trusted advisor for hardware engineers and PCB designers, providing guidance and solving complex workflow and tool-related challenges.

Work hand-in-hand with design teams to understand their unique needs, identify problems, and translate them into actionable solutions.

Champion standard processes in ECAD design, data management, and collaboration, ensuring consistency and excellence across projects.

Collaborate cross-functionally with design teams, IT, and tool developers to define, design, and implement next-generation ECAD workflows and tooling requirements.

Proactively seek opportunities for automation, optimization, and efficiency gains throughout the entire ECAD design lifecycle.

Contribute to the strategic roadmap for ECAD tools and infrastructure, advocating for solutions that meet both current demands and future innovation goals.

Evaluate new technologies and industry trends, assessing their potential impact and fit within Apple's unique design environment.

Preferred Qualifications

Ability to drive the integration of the latest Artificial Intelligence and Machine Learning (AIML) technologies into all aspects of our ECAD processes. This includes exploring and implementing solutions for design rule checking, component selection, layout optimization, data analysis, predictive modeling, and more.Experience as a solutions architect, workflow consultant, or technical lead in an ECAD-focused role.

Outstanding communication and presentation skills, written and verbal, to all levels of an organization

Familiarity with PLM/PDM systems and version control (e.g., Git).

Understanding of cloud computing principles and their application in engineering environments.

Minimum Qualifications

Bachelors in Computer Science or Electrical Engineering

3+ years of hands-on experience in ECAD design or a related hardware engineering field.

Expertise with industry-standard ECAD tools (e.g., Cadence Allegro/OrCAD, Mentor Graphics Xpedition, Altium Designer) and associated design flows.

Exceptional problem-solving, analytical, and diagnostic abilities, with a curiosity for translating complex technical issues into clear, actionable solutions.

Outstanding communication, presentation, and interpersonal skills, with the ability to build positive relationships and influence partners at all levels.

Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities with a high degree of autonomy.

Explore around this job

Field: Sales and Customers Sub-niche: Customer success and service All jobs at Apple Jobs in Texas Jobs in Austin, TX Austin city guide Texas state guide Travis County economy

View this job and apply on The Muse →

You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.

About the role

This is a Mid Level role in the Sales and Customers field (Customer success and service) at Apple. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.

We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.

Does the pay work here? (estimate)

Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.

How to prepare and behave

This is editorial guidance, not information from the employer.

Know your rights as a candidate and an employee:

The city

The job is in Austin, TX. Below is what the official statistics say about living and working there.

How Austin compares. Among the 120 largest places in Texas, Austin is #4 by population, #5 for remote work (#1 = most), #111 for homeownership (#1 = highest), #13 for college degrees (#1 = most). Its county, Travis County, is #5 of 254 counties for average pay ($96,267).

The place in numbers

Austin has 979,539 residents (ACS 2020–2024), about 3.2% of the population of Texas. It covers 326 square miles of land, which works out to roughly 3,001 people per square mile. The median age is 34.7, about the same as the state median (34.7 against 35.6).

Housing

The median gross rent is $1,729 a month (rent plus utilities), 23% above the state median ($1,729 against $1,403). Over a year that is 22.2% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $555,300, which is 5.9 times the median household income ($93,658); a ratio above 5 usually means buying is out of reach without savings or a second income. 43.5% of households own their home, 31% below the state average (43.5% against 62.6%). A low ownership share points to a rental-heavy market with more apartments and shorter stays.

Work and pay

The Austin-Round Rock-San Marcos, TX metropolitan area has 1,293,690 jobs in the BLS wage survey, and the median pay across all occupations is $56,950 a year, 12% above the national median ($56,950 against $50,980). The biggest occupation groups are office and administrative support (159,340 jobs, median $47,770); management (133,950 jobs, median $129,060); food preparation and serving related (120,570 jobs, median $33,280). The area is most specialised in computer and mathematical (1.9 times) and architecture and engineering (1.5 times), where the share of workers is well above the national share. The best-paying groups with at least 5,000 jobs are management ($129,060) and computer and mathematical ($114,350). In 2026M09 the unemployment rate of Travis County was 3.6%. 75.1% of residents aged 16 and over are in the labour force. The city lies in Travis County; its jobs, pay by industry and GDP are on the county page.

Getting around

Among workers, 56.0% drive alone, 2.0% use public transit, 2.5% walk, 30.7% work from home. 10.2% of workers commute 45 minutes or more, 40% below the state average (10.2% against 16.9%). Remote work is more common than in the state as a whole, which widens the set of employers a resident can work for without moving.

People and education

59.6% of adults aged 25 and over hold a bachelor's degree or higher, 76% above the state share (59.6% against 33.8%). 18.7% of residents were born outside the United States, 7% above the state share (18.7% against 17.6%). The poverty rate is 12.0%, 13% below the state rate (12.0% against 13.8%).

Climate

The warmest month is Aug, averaging 86°F (30.1°C), and the coolest is Jan at 49°F (9.3°C). About 841 mm (33 inches) of precipitation falls in a year; May is the wettest month (111 mm) and Feb the driest (45 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.

Nearby cities to compare

Closest cities in this guide: Pflugerville (14 miles, rent 12% higher); Cedar Park (15 miles, rent 7% higher); Round Rock (17 miles, similar rent); Leander (20 miles, rent 12% higher). Rent differences are against Austin; use the Compare tab to put any two cities side by side.

Full guide to Austin →Texas guideAll jobs in Austin

Official links for Austin

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

Where to live

CITY Official statistics Source: U.S. Census Bureau, American Community Survey 2020–2024 5-year (via Census Reporter) · Data: ACS 2020–2024

Places within 50 miles (straight line) of Austin, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.

Sort:
Place ⇅Distance from the job city ⇅Median rent ⇅Median home value ⇅Median household income ⇅Commute 45+ min ⇅Rent as % of occupation pay ⇅Open jobs there ⇅
Austin, TX0 mi$1,729$555,300$93,65810.2%n/aJobs
Pflugerville, TX14 mi$1,932$402,400$117,79912.3%n/a—
Cedar Park, TX15 mi$1,846$513,600$129,54514.8%n/a—
Round Rock, TX17 mi$1,763$418,600$99,28713.1%n/a—
Leander, TX20 mi$1,939$506,200$139,04822.3%n/a—
Hutto, TX21 mi$2,255$365,700$118,83420.4%n/a—
Kyle, TX22 mi$1,752$334,600$90,32332.1%n/a—
Georgetown, TX26 mi$1,795$429,100$95,06220.8%n/a—
San Marcos, TX31 mi$1,322$310,400$51,28116.2%n/a—
Canyon Lake, TX42 mi$1,327$389,300$97,30140.2%n/a—
New Braunfels, TX47 mi$1,654$339,400$86,02119.5%n/a—

Career paths

We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:

Account management (316) Sales and business development (1467)

Distances

CITY Calculation (straight line) Source: U.S. Census Bureau Gazetteer (coordinates) · Data: 2024

How far Austin, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.

Sort:
From ⇅Straight-line distance (miles) ⇅Population of that city ⇅
Austin, TX0 mi979,539
San Antonio, TX74 mi1,479,835
Houston, TX146 mi2,328,253
Fort Worth, TX173 mi963,194
Dallas, TX182 mi1,307,930
Oklahoma City, OK357 mi697,125
Denver, CO768 mi718,877
Phoenix, AZ870 mi1,642,323
Indianapolis, IN926 mi885,860
Jacksonville, FL959 mi977,670
Chicago, IL974 mi2,711,226
Charlotte, NC1,039 mi903,844
Columbus, OH1,067 mi914,802
San Diego, CA1,153 mi1,389,526
Los Angeles, CA1,233 mi3,857,263
Philadelphia, PA1,437 mi1,579,706
San Jose, CA1,459 mi990,138
New York, NY1,512 mi8,483,844
San Francisco, CA1,530 mi830,235
Seattle, WA1,769 mi754,195

Nearby cities with open jobs (within 120 miles)

Sort:
City ⇅Straight-line distance ⇅Open jobs ⇅
Lockhart, TX29 mi22
Cibolo, TX57 mi1
Converse, TX64 mi1
San Antonio, TX74 mi179
Lakehills, TX85 mi1

The employer

Apple is the employer in this listing. See all its open jobs here →

Company description (from The Muse): Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

size: Large Size; industries: Consumer Goods & Services, Information Technology, Software, Technology; locations on The Muse: Cupertino, CA.

It is among the 200 largest US-headquartered employers in our list, with about 166,000 employees worldwide (year not stated). Company page with headquarters, state economy and official links →

Official links for Apple

These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.

The employer's profile on The Muse →

What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".

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FAQ

What is the Solution Architect - Customer Success job at Apple?

A mid level role in sales and customers (customer success and service) listed 20 days ago. The full description is on this page and on The Muse.

Where is this job?

Austin, TX.

How do I apply?

Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.

How much does it pay?

The listing does not publish pay, and we could not match the title to one official occupation.

What is the cost of living there?

Median rent in Austin is $1,729 a month and median household income $93,658 (ACS 2020–2024).

How old is this listing?

It was posted on 2026-10-20 (20 days ago). Jobs older than 90 days are not shown.

Are there similar jobs?

Yes: browse customer success and service jobs in Texas.

Sources and terms

AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.

Sources

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