Regulatory Operations Lead
Via · New York, NY · Senior Level · Legal and compliance · posted 2 days ago
Via · Fort Worth, TX · posted 10 days ago
By AtiveSite · Published 07/11/2026 · Updated 08/11/2026 · Every figure is linked to its source below.
| Employer | Via |
|---|---|
| Location | Fort Worth, Texas |
| Field | Sales and Customers › Customer success and service |
| Level | Mid Level |
| Source category | Unknown |
| Posted | 2026-10-29 (10 days ago) |
| Work arrangement | On-site at the location listed |
| Pay | Not published in the source listing |
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a Customer Support Agent, you will manage key aspects of our day-to-day transit operations. You - along with your teammates - will be the go-to person for live troubleshooting decisions and will collaborate with operations, support, and product optimization teams to help plan and improve our services. You will also help with many other types of tickets and tasks based on business needs.
**This is an in-person position. You will be working from our office in Fort Worth, TX. Shift will be 5 days a week (4 weekdays and 1 weekend day) **
What You'll Do:
Who You Are:
Compensation and Benefits:
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Field: Sales and Customers Sub-niche: Customer success and service All jobs at Via Jobs in Texas Jobs in Fort Worth, TX Fort Worth city guide Texas state guide Tarrant County economy
View this job and apply on The Muse →
You apply on The Muse or on the employer's page; AtiveSite does not receive or process applications and is not affiliated with The Muse. The description above is shown as the source published it.
This is a Mid Level role in the Sales and Customers field (Customer success and service) at Via. Mid-level roles usually expect some years of relevant experience and the ability to work with limited supervision.
We could not match this job title to one occupation in the official wage statistics, so no pay estimate is shown. Pay is not in the source listing; ask the employer for the range and compare in the 240 job niches.
Estimate for a wage earner: 2026 federal brackets and standard deduction (IRS), Social Security 6.2% up to $184,500, Medicare 1.45% (+0.9% above $200,000 single / $250,000 married), and a state rate you set; set your own state tax rate. It ignores credits, pre-tax deductions, local taxes and benefits. Sources: IRS: tax year 2026 inflation adjustments · SSA wage base per Federal Register notice 2025-19763.
This is editorial guidance, not information from the employer.
Know your rights as a candidate and an employee:
The job is in Fort Worth, TX. Below is what the official statistics say about living and working there.
How Fort Worth compares. Among the 120 largest places in Texas, Fort Worth is #5 by population, #77 for homeownership (#1 = highest), #50 for remote work (#1 = most), #68 for long commutes (#1 = fewest). Its county, Tarrant County, is #34 of 254 counties for average pay ($72,674).
Fort Worth has 963,194 residents (ACS 2020–2024), about 3.2% of the population of Texas. It covers 352 square miles of land, which works out to roughly 2,737 people per square mile. The median age is 33.6, 6% younger than the state median (33.6 against 35.6).
The median gross rent is $1,509 a month (rent plus utilities), 8% above the state median ($1,509 against $1,403). Over a year that is 22.8% of the median household income. US housing guidance treats housing as affordable when it takes 30% of income or less, so the typical household is under that line. The median home value is $303,000, which is 3.8 times the median household income ($79,507); a ratio under 4 usually means ownership is within reach for many households. 57.0% of households own their home, 9% below the state average (57.0% against 62.6%).
The Dallas-Fort Worth-Arlington, TX metropolitan area has 4,049,800 jobs in the BLS wage survey, and the median pay across all occupations is $51,440 a year, about the same as the national median ($51,440 against $50,980). The biggest occupation groups are office and administrative support (490,190 jobs, median $47,080); transportation and material moving (423,430 jobs, median $44,570); management (379,320 jobs, median $128,140). The area is most specialised in computer and mathematical (1.4 times) and management (1.3 times), where the share of workers is above the national share. The best-paying groups with at least 5,000 jobs are management ($128,140) and computer and mathematical ($121,440). In 2026M09 the unemployment rate of Tarrant County was 4.1%. 68.3% of residents aged 16 and over are in the labour force. The city lies in Tarrant County; its jobs, pay by industry and GDP are on the county page.
Among workers, 71.7% drive alone, 0.5% use public transit, 1.2% walk, 14.0% work from home. 16.8% of workers commute 45 minutes or more, about the same as the state average (16.8% against 16.9%).
32.0% of adults aged 25 and over hold a bachelor's degree or higher, 5% below the state share (32.0% against 33.8%). 17.6% of residents were born outside the United States, about the same as the state share (17.6% against 17.6%). The poverty rate is 13.1%, 5% below the state rate (13.1% against 13.8%).
The warmest month is Jul, averaging 86°F (30.1°C), and the coolest is Jan at 43°F (6.2°C). About 857 mm (34 inches) of precipitation falls in a year; May is the wettest month (112 mm) and Dec the driest (46 mm). These values come from NASA satellite-based climatology on a grid of about 50 km, so they describe the wider area, not a weather station in the city.
Closest cities in this guide: Haltom City (5 miles, rent 6% lower); North Richland Hills (9 miles, rent 13% higher); Hurst (10 miles, rent 10% lower); Keller (13 miles, rent 42% higher). Rent differences are against Fort Worth; use the Compare tab to put any two cities side by side.
Full guide to Fort Worth →Texas guideAll jobs in Fort Worth
These links go to official sources and open in a new window. The first one is the government's or company's own site as listed in Wikidata (property "official website"); check it before relying on it.
Places within 50 miles (straight line) of Fort Worth, TX that have a guide, with what living there costs. No pay estimate is shown because the title did not match one occupation.
| Place ⇅ | Distance from the job city ⇅ | Median rent ⇅ | Median home value ⇅ | Median household income ⇅ | Commute 45+ min ⇅ | Rent as % of occupation pay ⇅ | Open jobs there ⇅ |
|---|---|---|---|---|---|---|---|
| Fort Worth, TX | 0 mi | $1,509 | $303,000 | $79,507 | 16.8% | n/a | Jobs |
| Haltom City, TX | 5 mi | $1,415 | $218,800 | $59,057 | 11.7% | n/a | — |
| North Richland Hills, TX | 9 mi | $1,704 | $360,700 | $97,305 | 17.4% | n/a | — |
| Hurst, TX | 10 mi | $1,358 | $315,200 | $72,210 | 11.5% | n/a | — |
| Keller, TX | 13 mi | $2,144 | $594,300 | $174,950 | 15.7% | n/a | — |
| Bedford, TX | 13 mi | $1,502 | $350,700 | $83,971 | 9.9% | n/a | — |
| Arlington, TX | 14 mi | $1,470 | $304,700 | $75,171 | 15.4% | n/a | Jobs |
| Euless, TX | 16 mi | $1,690 | $318,800 | $82,167 | 13.2% | n/a | — |
| Southlake, TX | 17 mi | $3,501 | $1,014,500 | $250,001 | 12.8% | n/a | — |
| Burleson, TX | 18 mi | $1,685 | $308,200 | $93,928 | 21.4% | n/a | — |
| Grapevine, TX | 19 mi | $1,863 | $493,100 | $111,376 | 8.3% | n/a | — |
| Mansfield, TX | 20 mi | $1,954 | $410,700 | $121,126 | 18.1% | n/a | — |
| Grand Prairie, TX | 20 mi | $1,629 | $295,500 | $81,619 | 17.2% | n/a | — |
| Flower Mound, TX | 22 mi | $2,231 | $560,200 | $161,235 | 13.2% | n/a | — |
| Irving, TX | 23 mi | $1,619 | $315,600 | $81,830 | 10.2% | n/a | Jobs |
| Coppell, TX | 24 mi | $2,022 | $560,500 | $146,235 | 9.3% | n/a | Jobs |
| Weatherford, TX | 25 mi | $1,527 | $312,100 | $81,516 | 18.4% | n/a | — |
| Cedar Hill, TX | 26 mi | $1,993 | $302,700 | $101,909 | 21.5% | n/a | — |
| Duncanville, TX | 27 mi | $1,630 | $255,500 | $76,457 | 14.2% | n/a | — |
| Lewisville, TX | 29 mi | $1,670 | $378,500 | $89,233 | 10.8% | n/a | — |
We could not match this title to one occupation, so here are the other sub-niches in Sales and Customers, where your skills may carry over:
Account management (316) Sales and business development (1467)
How far Fort Worth, TX is from the 20 largest US cities, in straight-line miles (not driving distance). Click a column to sort.
| From ⇅ | Straight-line distance (miles) ⇅ | Population of that city ⇅ |
|---|---|---|
| Fort Worth, TX | 0 mi | 963,194 |
| Dallas, TX | 34 mi | 1,307,930 |
| Austin, TX | 173 mi | 979,539 |
| Oklahoma City, OK | 186 mi | 697,125 |
| Houston, TX | 237 mi | 2,328,253 |
| San Antonio, TX | 240 mi | 1,479,835 |
| Denver, CO | 639 mi | 718,877 |
| Indianapolis, IN | 788 mi | 885,860 |
| Chicago, IL | 820 mi | 2,711,226 |
| Phoenix, AZ | 854 mi | 1,642,323 |
| Jacksonville, FL | 938 mi | 977,670 |
| Columbus, OH | 939 mi | 914,802 |
| Charlotte, NC | 960 mi | 903,844 |
| San Diego, CA | 1,148 mi | 1,389,526 |
| Los Angeles, CA | 1,216 mi | 3,857,263 |
| Philadelphia, PA | 1,328 mi | 1,579,706 |
| New York, NY | 1,401 mi | 8,483,844 |
| San Jose, CA | 1,414 mi | 990,138 |
| San Francisco, CA | 1,484 mi | 830,235 |
| Seattle, WA | 1,658 mi | 754,195 |
| City ⇅ | Straight-line distance ⇅ | Open jobs ⇅ |
|---|---|---|
| Arlington, TX | 14 mi | 64 |
| Addison, TX | 32 mi | 49 |
| Dallas, TX | 34 mi | 475 |
| Allen, TX | 45 mi | 10 |
Via is the employer in this listing. See all its open jobs here →
We do not hold headcount or revenue for this employer. Check its careers site and, if it is listed on a stock exchange, its public filings (SEC EDGAR search).
What it is like to work at a company (culture, schedules, benefits) is not in the source data, so we do not describe it. Read the description and ask the questions under "How to prepare".
Via · New York, NY · Senior Level · Legal and compliance · posted 2 days ago
Via · Sacramento, CA · Senior Level · Executive and general management · posted 4 days ago
Via · New York, NY · Senior Level · Business operations and strategy · posted 5 days ago
Via · Dallas, TX · Mid Level · Business operations and strategy · posted 5 days ago
Via · New York, NY · Senior Level · Business operations and strategy · posted 6 days ago
Via · New York, NY · Mid Level · Recruiting and human resources · posted 9 days ago
Via · New York, NY · Mid Level · Recruiting and human resources · posted 9 days ago
Via · New York, NY · Mid Level · Sales and business development · posted 9 days ago
Spectrum · San Antonio, TX · Mid Level · Customer success and service · posted yesterday
Spectrum · San Antonio, TX · Mid Level · Customer success and service · posted yesterday
Spectrum · El Paso, TX · Mid Level · Customer success and service · posted yesterday
JPMorgan Chase · Houston, TX · Mid Level · Customer success and service · posted yesterday
Fidelity Investments · Houston, TX · Mid Level · Customer success and service · posted yesterday
PNC · Houston, TX · Mid Level · Customer success and service · posted yesterday
Enovis · Austin, TX · Mid Level · Customer success and service · posted 2 days ago
Equinix, Inc · Dallas, TX · Senior Level · Customer success and service · posted 2 days ago
Transportation Security Administration · Fort Worth, TX · Senior Level · Supply chain and logistics · posted yesterday
Spectrum · Fort Worth, TX · Senior Level · Sales and business development · posted yesterday
GM Financial · Fort Worth, TX · Senior Level · Supply chain and logistics · posted yesterday
GM Financial · Fort Worth, TX · Internship · Business operations and strategy · posted yesterday
JPMorgan Chase · Fort Worth, TX · Senior Level · Banking and wealth advisory · posted yesterday
JPMorgan Chase · Fort Worth, TX · Mid Level · Business operations and strategy · posted yesterday
All Customer success and service jobs → · All Sales and Customers sub-niches →
A mid level role in sales and customers (customer success and service) listed 10 days ago. The full description is on this page and on The Muse.
Fort Worth, TX.
Use the "View this job and apply on The Muse" button. AtiveSite does not receive applications.
The listing does not publish pay, and we could not match the title to one official occupation.
Median rent in Fort Worth is $1,509 a month and median household income $79,507 (ACS 2020–2024).
It was posted on 2026-10-29 (10 days ago). Jobs older than 90 days are not shown.
Yes: browse customer success and service jobs in Texas.
AtiveSite is not affiliated with or endorsed by The Muse, the employer or any government agency, and does not process applications. Verify every detail with the employer before acting.